Dispatcher Contest

Full Circle TMS will hold a dispatcher contest from September 1, 2017 to January 31, 2018 (5 months). The contest will have

• 3 individual monthly winners (for the months of September, October, November, December 2017 and January 2018) who will receive cash prizes (a total of 3 winners per month for 5 months means 15 winners)
• 1 individual grand prize winner to be drawn from eligible finalists. The grand prize will be a cruise for 2. See details below.

Contest Dates

Starts September 1, 2017 and ends at midnight, January 31, 2018.

Monthly winners

Each Month, Full Circle TMS will publish the first place dispatchers in the following 3 categories:

• Most Posted Loads
• Most Bid Submitted on Posted Loads
• Most Awarded Bids

The winner of each category will receive $100.00 (One Hundred dollars) in US funds.

Eligible entrants in each category will be awarded “points” as follows:

• 20 points per Posted Loads
• 10 points per “YES” Bid Submitted on Posted Loads
• 100 points for each Awarded Bid

1 Individual Grand prize winner – Cruise for Two (2).

During the first week of February, 2018, each “point” earned during the contest will be converted into a “unique ticket number”. Then, at the TEANA meeting in February, a random draw will be held and a grand prize winner will be selected from all the eligible tickets. The winner will receive the following grand prize:

• A 3-4 night cruise departing Miami, Florida on the Royal Caribbean cruise lines.
• This is an “Ocean View” cabin (double occupancy). This means the winner can take one person of their choice with them (or you can go alone). The cabin is paid for double occupancy.
• Prize includes the following:
  • Cruise fare
  • Cruise taxes and fees
  • Cruise standard recommended gratuities
• The winner can choose their date of departure between September to April, excluding blackout dates of Christmas and New Years week.
• Prize does NOT include:
  • Transportation to and from the seaport of Miami
  • Hotel accommodations
  • Any out-of-pocket expenses.

For information about Royal Caribbean, go to https://www.royalcaribbean.com/.

Who is Eligible to enter this contest?

Any full time employee of a company using the Full Circle TMS software. Company owners are not eligible for the individual prizes or the grand prize.

Definitions

Posted Load

A posted load is any order that is created in the “Full Circle TMS” system and posted to the Load Board.

Bid

A valid bid is any “YES” bid on any valid posted load in the “Full Circle TMS” system where the bid “rate per mile” is above $0.90 per mile and below $4.00 per mile.

Awarded Bid

An awarded bid is any bid on a valid posted load that was awarded the load using the “award load” feature of the software.

Rules

• At the end of each month, Full Circle TMS staff will review the monthly top 10 winners to ensure no “padding” or “cheating” occurred. This will include conversations with company owners and other discrete tests. If anyone is caught cheating and “padding” their numbers, they will be removed from the competition completely.
• Full Circle TMS will publish the leaders of the competition on a regular basis throughout the contest.
• Monthly winners will be announced on or before the 10th day of the following month for the prior month. Even though reports may show a winner, until the official report is published, no winner will be announced. Leaders in each category may be subject to validation tests to ensure no padding has occurred.
• For the monthly prize, the same person may win first prize in all 3 categories.
• In the case of a “tie” for the monthly winners, the $100 will be divided equally among the individual winners.
• At the end of January 2014, all points will be tallied by dispatcher, and “unique ticket numbers assigned”, 1 ticket number per point. Obviously the more tickets a person has, the higher the probability of winning the Grand Prize. However, the Grand Prize will still be a random drawing, so someone with a single ticket number could still win a Grand Prize.
• Grand prize winner will be drawn at random using a computer random number generator. The winner will be announced by February 15, 2018.
• There is only one grand prize winner.
• The Grand Prize cannot be converted into cash or any other prize. If the Grand Prize winner declines the grand prize, then a new winner will be drawn from the remaining entrants.
• Grand Prize winners will be responsible for transportation costs to and from the port of departure any other costs not covered by the pre-paid cruise fare.
• All prize winners must agree to be photographed and to have their winning picture published on our web site.
• The decisions of Full Circle TMS and the internal judges for this contest are final.
• These rules may be adjusted from time to time to ensure fairness and accuracy. This contest is supposed to be both fun and deliver value to your respective organizations. If it is determined that individuals or companies are “gaming” the contest, they will be subject to removal and exempt from any subsequent prize opportunities.
• The winners agree to defend, indemnify and hold harmless Full Circle TMS, its parent, subsidiaries, and their respective officers, directors, owners, employees, agents, representatives, successors and assigns against any and all claims, losses, liabilities, costs and expenses (including reasonable attorney fees) in connection with the cruise prize.

If you win the grand prize, here are the restrictions

You will be provided with two certificates for one (1) Ocean View cabin cruise on Royal Caribbean Cruise lines.

• Certificate rates are for two people based on double occupancy. This includes two certificates (one per person) and both must be applied to the same cruise reservation. Certificate rates are inclusive of the cruise fare, taxes and fees, and standard recommended gratuities.
• Additional cost for 3rd and 4th guests at the prevailing rate for the sailing.
• All certificate levels exclude Oasis Class ships except for the Royal Crown Diamond level.
• All certificate levels exclude sailings visiting Cuba.
• All certificate levels exclude Symphony of the Seas.
• Ocean View staterooms for all ships based on categories H and I. .
• Blackout dates (Christmas and New Years Week) apply to all certificates.
• Certificates can be upgraded or applied to a different sailing at time of redemption (recipient pays difference between certificate value and lowest fare publicly available from the cruise line at the time of redemption). No money is refunded if lower cost sailing is booked.
• Certificates are nonrefundable and not replaceable if lost, stolen or damaged.
• The two certificates issued must be submitted together at time of redemption and at least seven (7) business days prior to the sail date.
• Certificates can only be redeemed by calling the Royal Incentive Rewards Sales Desk at (888) 305-4549.
• Rates valid through December 31, 2018.
• The winners agree to defend, indemnify and hold harmless Full Circle TMS, its parent, subsidiaries, and their respective officers, directors, owners, employees, agents, representatives, successors and assigns against any and all claims, losses, liabilities, costs and expenses (including reasonable attorney fees) in connection with the cruise prize.

Frequently Asked Questions

Q: Why are there three award categories?

A: A successful Load Board needs both loads and bids. The Full Circle TMS software not only automates the posting and bidding process, it also automates the awarding process. There will be many loads posted. There will be many more bids made on those loads. But the number of “awarded” loads may not be very large. Getting an awarded load will be the biggest challenge. So we want to award all three processes.

Q: How do I post a load on the system?

A: Please see the video https://youtu.be/VmhxjqXBm5I.

Q: How do I bid on loads in the system?

A: Please see the video https://youtu.be/fAx27dLG1EY.

Q: Why are owners excluded from the contest?

A: If you asked this question, you are probably an owner. Why not recognize one of your employees for a job well done!

Q: How can we measure how we are performing in the contest?

A: Full Circle TMS will publish the leaders of the contest multiple times throughout the life of the contest. Currently there is no online report you can run. Watch for the weekly reports and have fun!

Q: Why is there a “rate per mile” range on the bids?

A: It would be easy to bid “too low” or “too high” on an order just to run up your bid counts. All your bids need to be reasonable. There will be fewer “Awarded” bids and awarded bids garner a higher number of tickets, so all your bids should be reasonable to try and win the load and get more points!

Q: Why are you doing this contest?

A: Full Circle TMS realizes that dispatchers rarely get recognized for their efforts. This is a fun way to recognize them. Not only that, we challenge ALL the owners of ALL the companies to match our contest. Set your own internal contest and reward one of your dispatchers. This contest should be a “revenue generator” for all participants.

Q: What if a winner doesn’t want the grand prize? Is there a cash award instead?

A: No.

Q: If I win one of the monthly prizes, how will I get my money?

A: We will work with you to get you the money in the most convenient manner. We prefer an electronic means, but if all else fails, we will send you a check.

Q: If I am a grand prize winner and I fall ill or cannot make the cruise for some unforeseen reason, can I get the cash instead?

A: No. There is no cash alternative for the grand prize.

Q: If I am a grand prize winner and I fall ill or cannot make the cruise for some unforeseen reason, can I send another person instead?

A: You will need to work that out with the cruise lines. As the winner, we will provide you with the winning cruise tickets. You will then need to select your date of departure and fulfill all the other requirements to go on the cruise.