Enhanced Customer CRM module – includes basic customer data, customer contacts, trip event communication (text or email), Points of Interest (POI), customer compliance rules and requirements, business segmentation, special instructions, customs brokers, hours of operation, notes, types, etc.
Enhanced Fleet management – includes vehicles, drivers, trailers, containers, assets and their respective attributes and compliance information.
Shipment Tracking – When dispatching to your own fleet, using the circle mobile app. When brokering out to outside carriers, via MacroPoint.
Standardized forms – Bill of Lading, Proof of Delivery, Customer agreement forms, Carrier agreement forms, Airway bills, etc.
Canned reports – Set of standard general reports
API’s – Standard set of API’s that allow 3rd party companies to share load data and trip status information in real time via XML or EDI. This includes:
Active Aero
XPO/NLM
Customer portal – Web integration so that your customers can do vehicle searches and track and trace a shipment.
Driver portal – Web integration so that your drivers can see historical loads, pay sheets, planned loads and submit paperwork
Carrier portal – Web integration so that your outside partner carriers can see historical loads, pay sheets, planned loads and submit paperwork
Values of Full Circle Integrated Dispatch (ID)
All the benefits of Full Circle Exchange, plus
Ability to customize the technology to make it fit your business model
Enhanced Customer CRM to track customers from cradle to grave.
Enhanced Fleet management and compliance system to reduce costs and improve utilization
Single Point of Entry for all shipments
Single Location to Track, Trace, Manage and Report on all shipments
Universal Access to Information since it is web based (work from anywhere)
One location to get all “carrier performance” Information.
Automatic trip event communications
Full Transactional Logging
If the load is done by Carrier with in-cab technology … Ping, communicate and Map capability
If the load is done by Integrated Carrier, access to Imaged paperwork.
This reduces costs and improves productivity/profitability of subscriber.
Access to World Class technology with minimal investment
Pay for technology on a “per transaction” or “per truck” basis
Availability of more business via shared resources
Availability to posted loads from other forward-thinking carriers
Integrated in-cab tracking and communication technology
